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What's the best monitored home security system?

July 07, 2025
Monitoring agent with headset in a call center

You understand the advantage of having a 24/7 backup team protect you and your family, but what’s the best monitored home security system? Numerous options are available. Look for services that provide the smart home tools you prefer and the reliability you need. Take some time to investigate your options.

Start by figuring out the advanced features you would like

Your home security system in Chicago should come with reputable, round-the-clock service from well-trained staff and the advanced equipment you seek. Home security has progressed by leaps and bounds in a short time. Capabilities now include easy access from your cell phone, custom automation, and AI-powered video cameras. Some top brands like Vivint give you more, including cameras that actively deter crime.

The best monitored security systems in Chicago are easy to navigate

When choosing a monitored security system in Chicago, communication is paramount. When a fire alarm, sensor, or other device activates, your monitoring team should be alerted at once. You should also be sent an update via your smartphone’s home security app. It’s smart to investigate the app before coming to a choice, as you want to verify it’s simple to manage. 

Top systems will give you other ways to interact. For example, the Vivint Smart Hub’s two-way talk functionality permits you to connect with agents through the simple tap of a button. Whether you’re in the midst of an urgent situation or simply need to ask a question, you are able to get support at once via your touchscreen control panel. The provider you pick should also have a track record of exceptional service.

Why choose Vivint’s 24-hour monitoring?

In addition to some of the most innovative devices, Vivint is celebrated for its award-winning monitoring services. Vivint won The Monitoring Association’s Center of the Year Award in 2021 at the Enterprise Level (providers exceeding 40,000 customers). Vivint also won Center of the Year in 2012 and 2017. Per TMA, the award celebrates monitoring centers that offer outstanding service to subscribers and the community while making a significant impact on the home alarm industry. 

Vivint specialists provide 24-hour service from fully equipped monitoring centers in Utah and Minnesota. They are renowned for quick, critical services for all sorts of urgent events, including burglaries, fires, carbon monoxide leaks, floods, and medical issues. When Vivint’s monitoring professionals can’t connect with you during an alarm, they will automatically alert emergency services on your behalf. 

Order your monitored Vivint smart home in Chicago today

Get the protection and leading equipment you need by purchasing a monitored Vivint smart home today. Our acclaimed team has you covered day and night, all year long. See how we can protect your Chicago home by calling (312) 626-4802.